Shipping policy
Shipping Policy
Thank you for shopping with Universal Matrix!
Processing Time All products are made to order. Please allow 2–7 business days for your item to be produced before it ships.
Shipping Times Once your order has been fulfilled, estimated delivery times are:
- United States: 3–5 business days
- International: 10–20 business days
Shipping Rates Shipping costs are calculated at checkout based on your location and order size.
Order Tracking Once your order ships, you'll receive a tracking number via email.
Lost or Damaged Items If your order arrives damaged or is lost in transit, please contact us within 30 days of the estimated delivery date and we'll make it right.